Rethinking Public Service Delivery
Managing with External Providers
by John Alford, Janine O’Flynn

? Rethinking Public Service Delivery : Read More ?

• Release date: August 7, 2012
• Publisher: Palgrave Macmillan
• Language: english
• ISBN: 9780230237957 (0230237959)
• Author: John Alford, Janine O’Flynn
• Format: paperback, 328 pages

About The Book

Public services are increasingly delivered through a range of forms of ‘external’ service-provision such as contracting, partnering and regulation. This new text assesses when and how public sector organizations might better draw on the work of these external parties and examines the wider implications for public leadership and management.

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